Privacy Policy
Effective date: Aug 31, 2024
HEALTHY NEXT SOLUTIONS PRIVATE LIMITED ("us", "we", or "our") operates the website and the HealthyNXT mobile application (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
General
Our health application does not offer any health measurements such as blood pressure or oxygen saturation, nor do we provide a platform for health disease severity scoring. Additionally, our application does not diagnose any diseases or manage them. Instead, our app serves as an aggregator, providing a clear overview of the healthcare infrastructure in a user’s vicinity, thereby saving valuable time.
These hospitals, clinics, and diagnostic centers that we are registering are already established and recognized facilities in the neighboring area. We have a dedicated marketing team for this process, who personally meet the heads of these facilities and onboard them.
In the current economic climate, with rising healthcare costs, it is essential to prioritize health education and empowerment. Unforeseen health issues can significantly deplete personal savings, particularly in a country where the healthcare sector lacks organization. The diverse healthcare infrastructure, comprising hospitals, nursing homes, and diagnostic centers, caters to various segments of the society. However, these facilities often lack comprehensive capabilities, resulting in dissatisfaction and missed opportunities for timely interventions. Moreover, inadequate health knowledge can lead to delays in seeking appropriate care, compromising health outcomes and incurring unnecessary financial burdens.
In order to prevent such difficulties and to better equip people about the healthcare facilities in their vicinity, we are introducing an application that highlights the capabilities of healthcare infrastructure i.e. about the serving doctors, relevant experience, equipment, the types of patients they can treat, the diagnostic services they can provide, and direct connections with facilities and doctors in the event of an emergency. This application will provide answers to many other questions that people may have, leading to increased transparency and accountability.
Our application offers a diverse range of modules, including:
Emergency Care:
This module enables healthcare facilities
to display their emergency response numbers and ambulance service availability, including whether they are equipped with Advanced Cardiac Life Support (ACLS). It also provides a direct connection to doctors at specific facilities, who can provide guidance and first aid education until the patient arrives at the hospital. This feature ensures that valuable time is not lost during emergencies. Additionally, patients can view the availability of doctors 24/7 (for specific specialties) and the insurance services available at each hospital, ensuring transparency and preventing patients from feeling misled or pressured.
OPD module
- **Direct Doctor Appointments:**
- Connect directly with doctors in your vicinity for appointments.
- Easily access their qualifications, experience, and schedules.
- Read reviews from other patients for increased transparency.
- Health Checkup and Care Plans:
- Preventive health checkups are crucial in today's world.
- This module provides insights into various health checkup plans.
- Compare costs, schedules, and availability of pickup and drop-off services.
- Make informed decisions by easily comparing different plans.
Surgical Module: In this section, we aim to highlight the various facilities and their surgical capabilities. We will provide information about the surgeons, their expertise, the equipment available, and the types of surgeries performed. Additionally, we will include patient reviews and experiences to provide a comprehensive overview of the surgical services offered. This information is intended to assist patients in making informed decisions about their surgical options and to streamline the process.
Radiology Module:
This module provides an overview of various radiology facilities, the range of radiological options they offer, the costs associated with different investigations and procedures, the qualifications and experience of their doctors, the availability of pick-up and drop-off services, the operating hours (including 24/7 availability), and a direct connection to the facility for scheduling appointments.
Laboratory Module:
Similar to the radiology section, various tests are displayed, along with their respective costs. Direct ordering of these tests can be done, and the option for home testing facilities is also available. Additionally, information about the laboratory, including its accreditation status, state-of-the-art machinery, doctors' availability, and their experience, can be viewed.
Dental Modules:
Within this module, we have meticulously categorized clinics and doctors based on the specific dental treatments they provide. This user-friendly approach enhances transparency and simplifies access to services. Patients can conveniently explore facilities, view doctors' profiles, gain insights into their expertise, and read reviews from previous patients. Additionally, doctors can share valuable information about various dental conditions and treatment procedures. This comprehensive module empowers patients to make informed decisions and directly schedule appointments.
Eye Module: This module showcases various accreditations, cutting-edge equipment, and experienced medical professionals. Patient testimonials are accessible, and direct appointment scheduling is available. Additionally, doctors contribute firsthand knowledge about specific diseases and surgical procedures, providing valuable insights into these medical conditions and treatments.
Skin and cosmetics module: This module provides information about nearby facilities that specialize in skin-related diseases and cosmetic treatments. It allows users to directly book appointments, read patient reviews, and access informative content about various skin conditions and surgical procedures, all provided by experienced doctors.
Obstetrics and Gynecology Module: In line with our theme of women's health, we would like to respectfully highlight the services available in our vicinity that cater to women's health. This includes facility tours, showcasing doctor profiles and their reviews, and the option for direct appointments.
Pharmacy Module: This module aims to facilitate direct connections between users and nearby pharmacies for medication orders. Users can conveniently upload their prescriptions, which will be securely transmitted to the designated pharmacy personnel. This streamlined process enables users to connect with the pharmacy and arrange for convenient home delivery of their medications, enhancing the overall user experience and ensuring efficient access to necessary medications..
Physiotherapy Module:
We recognize the importance of physiotherapy in addressing various health concerns. In line with our holistic approach, we propose the integration of a physiotherapy module within our platform. This module will enable users to conveniently locate nearby physiotherapy clinics, explore the services they offer, and view the packages they provide. By facilitating direct connections between users and physiotherapists, we aim to enhance accessibility to physiotherapy services and support individuals in their pursuit of optimal health and well-being.
Home Healthcare Solutions: With the increasing demand for home healthcare services, particularly for elderly and bedridden patients, we aim to establish a direct connection between these individuals and reliable home healthcare
providers. Our goal is to facilitate the provision of specialized beds and necessary equipment, ensuring a seamless and convenient experience for patients and their families.
Health Articles: Specifically written by expert doctors and specialists for any updates regarding there field of interest as per our theme ,to empower and educate people around so that health crisis can be avoided.
Campaigns: meticulously crafted to highlight the unique offerings, health camps, and discounts available at various facilities, providing users with opportunities for enhanced benefits.
Information Collected while Using the Android & iOS Applications
While using Our Application, in order to provide features of Our Application, We may collect, with your prior permission/consent the following:
Information regarding your location – Required to find near hospitals,path labc, pharmacy etc by you.
Camera, Images & File Access – Required for upload profile picture , uploading prescription for ordering medicine and other services.
Microphone – Required for record messages to find hospitals,path labc, pharmacy etc by you.
We use this information to provide features of Our Services available on the application, to improve and customize our Services. By providing your consent/permission to the aforementioned data/access you hereby explicitly agree that the information collected/uploaded may be uploaded/stored to the Company's servers and/or a Service Provider's server along-with it being simply stored on your device.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- First name and last name
- Phone number and Email
- Address, Latitude and Longitude
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
HealthyNXT uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
HealthyNXT will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Data
Legal Requirements
HealthyNXT may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of HealthyNXT
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Data Deletion Rights
Under applicable data protection laws, you have the right to request the deletion of your personal data that we hold. This includes data collected through our website, applications, and services.
How to Request Data Deletion
To request the deletion of your personal data, please contact us using one of the following methods:
Email: Send an email to healthynextsolutions@gmail.com with the subject line "Data Deletion Request."
Information to Include in Your Request
To help us process your data deletion request efficiently, please include the following information:
Your full name.
The mobile and email address associated with your account.
A detailed description of the data you wish to have deleted.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: healthynextsolutions@gmail.com or care@healthynxt.com